Delivering control over cost, quality, and programme
An Employer’s Agent (EA) is the client’s appointed representative on a construction project, most commonly under a JCT Design & Build contract. They are responsible for administering the contract, protecting the client’s interests, and ensuring the project is delivered to the agreed scope, cost, and programme.
Their responsibilities typically include:
Contract administration - issuing instructions, assessing extensions of time, certifying payments, and issuing Practical Completion certificates.
Managing change - recording, evaluating, and agreeing variations in line with the contract.
Monitoring progress and compliance - ensuring the contractor follows the Employer’s Requirements and meets quality standards.
Communication and coordination - acting as the main point of contact between client, contractor, and consultants.
Cost oversight - reviewing valuations, monitoring budgets, and ensuring cost transparency.
At Jones Hargreaves our experienced team can provide expert oversight of contract obligations and control risk management, especially around cost and design changes. We ensure clear communication between all parties to maintain protection of the client’s interests throughout the project lifecycle.
What our clients say
"JH provide key advice in ensuring we maximise quality and minimise cost across our sites, while dealing with the nuances that each Cat A space brings. We would recommend Jones Hargreaves to any corporate firm with a requirement for good quality Project Management."
"Over the last few years, Jones Hargreaves have provided an excellent service. In addition to providing sound technical advice, they have overlaid that at all times. All members of the team have been very responsive and highly effective, which has been a vital support for our growing business in the UK."
"They stayed engaged long after the contract ended, which says everything."
"Jones Hargreaves are a key supplier to LXi and a critical part of our consultant team infrastructure. Their responsiveness and turnaround times are second to none. The teams’ partner led service is of excellent quality and gives us enormous comfort that the risks associated with real estate acquisition and asset management are mitigated wherever possible. Even more importantly they are always on the end of the phone to discuss progress and strategy and provide comfort where required."
"Jones Hargreaves are advisors who we regularly appoint for due diligence, project and dilapidations instructions. We value the quality of their advice and responsiveness to requests."
"We have always found Jones Hargreaves to be responsive, diligent and commercially driven. We enjoy working with Jones Hargreaves and would happily recommend their services to others."
"We have engaged Jones Hargreaves on a number of instructions ranging from dilapidations to contract administration and have always found the team to be highly responsive, proactive and effective. We would thoroughly recommend their services."
"JH started working with Ribston undertaking acquisitions surveys and have progressed to overseeing large refurbishments projects on our behalf, including the project management of the demolition and redevelopment of a large 5-acre site, which will have a build contract on phase one of £3.5m. Jones Hargreaves deploy the skills to undertake all of their required roles competently and effectively."
"We have worked with Jones Hargreaves for a number of years on a range of instructions, primarily dilapidations surveys and the contract administration of refurbishment works. We have always found the team to be responsive, diligent and commercially driven and look forward to working with them in the future."
"Jones Hargreaves has been an exceptional partner to the Mileway team, consistently delivering high-quality work that is both timely and budget-conscious. Their commercial insight and proactive approach ensure smooth collaboration, with every project being handled with precision and attention to detail."
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